Return Policy – Analaize

Thank you for choosing Analaize for your market research and advisory needs. We strive to provide high-quality services that meet your expectations. In the event that you are not satisfied with your purchase, we have implemented the following Return Policy:

  1. Eligibility for Returns

1.1 Services: Due to the nature of our services, which involve the provision of market research and advisory expertise, we do not generally accept returns for services already rendered. However, we are committed to ensuring your satisfaction, and we encourage you to reach out to our customer support team if you have any concerns or questions regarding our services.

  1. Contacting Customer Support

2.1 If you have any issues or questions regarding our services or would like to discuss a potential return, please contact our customer support team within 15 days from the date of purchase or service delivery. You can reach us at info@analaize.com.ng.

  1. Resolution Process

3.1 Our customer support team will work with you to address any concerns or issues you may have. We are dedicated to finding a satisfactory resolution that meets your needs.

  1. Refunds

4.1 As mentioned earlier, refunds for services already rendered may not be applicable. However, in exceptional cases, where we determine that a refund is appropriate, we will provide a refund for the unused portion of the services. The refund amount will be determined based on the specific circumstances and will be processed using the original payment method.

  1. Exceptional Circumstances

5.1 If there are extenuating circumstances that prevent you from utilizing our services or if there are exceptional situations that warrant a return, we will review such cases on an individual basis. Our goal is to ensure fairness and customer satisfaction while considering the unique circumstances presented.

  1. Changes to the Return Policy

6.1 Analaize reserves the right to modify or update this Return Policy at any time without prior notice. The most current version of the Return Policy will be posted on our website. It is your responsibility to review the policy periodically for any changes.

If you have any questions or require further clarification regarding our Return Policy, please contact our customer support team. We value your business and are committed to providing exceptional service to meet your market research and advisory needs.